Light for Life

Light for Life’s aim is to help vulnerable people in housing need to find and sustain appropriate accommodation. The Housing Centre is the first point of call for anybody in their local community needing advice on housing and related issues. Whilst Light for Life also works with a range of partners to provide some of its services and to work to identify gaps in services, priorities in relation to housing and the community in Southport and risks in relation individuals in Southport and across Sefton who would benefit from additional support.

In April Light for Life applied for a Tech Surgery seeking advice and assistance with their operating systems and maintaining and backing up important data.  The charity were also looking to update their website to enable it to be more interactive and user friendly, with the possibility of a donation page and blog/news feed facility. The CITA volunteer, David, suggested that Light for Life initiate two projects to help the charity work towards their goals. David recommended that Light for Life set up a project to review and improve the internal infrastructure along with engaging a local IT Supplier to provide formal ongoing support. His advice included recommendations on the scope of the review, highlighting what should be included to help the charity simplify file sharing and ensuring a robust information security framework.

With limited funds to cover technology improvements David suggested some activity that may help. Alongside upgrading the website to include easier content management, David suggested extending functionality to include blog posts, newsletters, buy and sell marketplace and pages for any local campaigns.  In addition David provided a few ideas on how the charity could make some changes to the online donation function, use Twitter to increase awareness, linking back to the website and perhaps creating an electronic newsletter.

What difference did CITA’s support make?

Has it helped you in how you work?

The advice has helped us work smarter and streamline our data collection processes.

Have there been any cost savings?

Not in monetary terms, but we have been able to make efficiencies in terms of other resources, e.g., staff time.

What were you expecting from the advice session and how well did it meet your needs?

We did not know what to expect, but very quickly into the session realised that by talking through our day-to-day processes with David and taking his advice on board, that we would be able to make several easily managed changes in order to streamline and improve the way we work. We highly recommend other organisations to take advantage of the invaluable services provided by the Tech Surgery Team.