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“The volunteer we found through CITA was a tremendous help to our charity. With his skills, expertise and powers of negotiation, Phil helped us to wade through reams of pages of proposals from potential ICT suppliers. He drew up a shortlisting matrix, identified a shortlist, worked with potential providers to refine their quotes and carried out site visits. He made sure we were happy with the process and informed throughout. We are so grateful for all the help he provided – this has made a massive difference to our workload and the confidence we have in our new provider and ICT infrastructure.”