Our consultants are problem solvers, they want front line organisations to have effective IT.
Do you want to improve your usage of IT but feel that you don’t have the necessary skills and knowledge to start or successfully manage such a project involving changes to your IT?
CITA’s IT Consultancy (CITA Advisory) Service is an opportunity for charities to receive guidance and support from experienced IT professionals well used to managing complex projects which are dependent upon IT.
What do we mean by IT?
Information Technology (IT) is a term used to describe how an organisation manages the storage and communication of the data it needs to achieve its operational and strategic objectives. It includes:
- Hardware and infrastructure, e.g. broadband, smartphones, laptops, PCs, networks (wired and wireless), security, cloud services.
- Internal systems and processes to increase organisational efficiency, e.g. accounting system, document management system, customer relationship management system.
- Flexible communication tools for service users and other stakeholders, e.g. web sites, e-newsletters, social media, video conferencing, online design tools.
- Service delivery, e.g. databases, case management, web-based forms, client surveys.
- Digital-first products and services, e.g. mobile apps, virtual reality apps, medical devices.
Why would you use our IT Consultancy (CITA Advisory) Service?
- To help scope, define and manage an IT project.
- To gain external, objective advice and recommendations.
- To gain access to our volunteers’ specialized expertise.
- To have access to temporary help during a one-time project where the hiring of a permanent employee(s) is prohibitive.
- To assist with outsourcing all or part of your IT services.
What are the benefits of using this service?
- Our Volunteers have many years’ experience designing and implementing IT solutions in a variety of organisations of differing sizes and operating in many different business sectors.
- Our volunteers use their experience from previous assignments to solve the problems and challenges that you face. Our volunteers study, consider the facts, ask questions, challenge the norm and then make a recommendation or a decision.
- They will work in partnership with you to provide you with advice on how to use IT in order to meet your organisation’s objectives.
- They will work with you to improve the structure and efficiency of your IT, by providing strategic guidance on how best to improve it to ensure your processes are as efficient and cost effective as possible.
- Our Volunteers can provide guidance and relevant expertise in such areas as supplier selection IT procurement and user training.
- Their input can help to ensure that your IT projects are managed cost effectively through guidance in areas such as business process change, system design and project management.
Bring them in and they get the work done!
Please note an IT Consultancy Volunteer does not become an executive of the charity. They won’t, for example, be expected to:
- Act as a help desk or fix day-to-day technical issues
- Directly supervise suppliers, Volunteers or staff
- Write detailed policy/procedure documents
What are the costs?
CITA is a small charity, and funding is often the most challenging part of fulfilling our aims. Whilst we try to cover our modest running costs through funding from partners, grants and other sources, we also ask that charities contribute towards the administrative costs of providing the services required.
The volunteers registered with CITA provide their services on a pro bono basis, i.e. free of charge.
The administration fee is only charged to charities with an annual income over £50,000, and for an IT Consultancy (CITA Advisory service), the one-off fee is £250. The admin fee is payable within 30 days from the date that your request goes live to our volunteers.
IT Consultancy (CITA Advisory Service)
Charity income below £50,000: No Charge
Charity income above £50,000: £250
Please note that a Charity must register with CITA before any services can be requested. Registration is free of charge.
What do I do now?