Our Volunteers bring current and specific IT skills to your project

Why would you use our IT Project Delivery Service?

You have identified and planned an IT project to improve your organisation’s use of IT and now need the specialist skills essential to deliver that project in a timely and cost-effective manner. However, you don’t have the necessary expertise in your Charity and you don’t have the funds required to buy those skills in.

Our Volunteers provide their skills for free, reducing the overall cost of your project and increasing its viability.

What do we mean by IT?

Information Technology (IT) is a term used to describe how an organisation manages the storage and communication of the data it needs to achieve its operational and strategic objectives. It includes:

  • Hardware and infrastructure, e.g. broadband, smartphones, laptops, PCs, networks (wired and wireless), security, cloud services.
  • Internal systems and processes to increase organisational efficiency, e.g. accounting system, document management system, customer relationship management system.
  • Flexible communication tools for service users and other stakeholders, e.g. web sites, e-newsletters, social media, video conferencing, online design tools.
  • Service delivery, e.g. databases, case management, web-based forms, client surveys.
  • Digital-first products and services, e.g. mobile apps, virtual reality apps, medical devices.

Charities need the best IT! 

Why would you use our IT Project Delivery Service?

  • To help deliver an IT project.
  • To gain external, objective advice and recommendations.
  • To gain access to our volunteers’ specialized expertise.
  • To have access to temporary help during a one-time project where the hiring of a permanent employee(s) is prohibitive.
  • To assist with outsourcing all or part of your IT services.

What are the benefits of using this service?

  •  Our Volunteers have many years’ experience delivering IT solutions in a variety of organisations of differing sizes and operating in   many different business sectors.
  •  Our volunteers use their experience from previous assignments to solve the problems and challenges that you face. Our volunteers study, consider the facts, ask questions, challenge the norm and then make a recommendation or a decision.
  •  They will work with you to improve the structure and efficiency of your IT, by providing guidance on how best to improve it to ensure your processes are as efficient and cost effective as possible.

The technical knowledge our Volunteers can provide can help to ensure that your IT projects are completed successfully in areas such as:

  • Web site development
  • Hardware and Network development
  • CRM systems
  • Accounting Systems
  • and lots more…

Our Volunteers will help you avoid complications and significantly improve your project’s likelihood of success.

Is it expensive?

The Volunteers provide their time and experience for free.

CITA is a small Charity which inevitably attracts some operational costs (ca £33,000 p.a. in 2018). Unfortunately, we have to make a small administration charge to cover these costs if we are to continue in operation. The administration charge for finding a volunteer to perform your Tech Surgery is:

Charity income below £50,000: No Charge

Charity income £50,000 to £5,000,000: £300

Charity income above £5,000,000: £1,000

Please note that a Charity must first register with CITA before any services can be requested and Charities are asked to pay an administration charge to cover the registration process. The administration charge for registration is:

Charity income below £50,000: No Charge

Charity income £50,000 to £5,000,000: £99

Charity income above £5,000,000: £150

What do I do now?