Alex was fantastic, he really understands the environment and needs of very small charities and the pressures we operate under. He took the time to fully understand where we are with tech, data and reporting and where we want to be. The solutions he suggested were very practical, achievable and relevant to a tiny organisation like ours with no in-house IT skills whatsoever

Director, The Men’s Room – 04.06.2018

Extremely helpful service. I didn’t know where to start with improving our charity’s IT systems or what the best options were but I knew what I wanted to be able to do! Alistair was very good at listening to our needs and very knowledgeable about the options available. He completely understood our lack of resources and talked realistically about the likely prices of each option.

Business Manager, Share – 10.05.2018

“Jon provided us with a two hour ‘mini’ consultancy, consisting of a meeting with key staff followed up with a written report.  He was focussed, business-like and empathetic.  The meeting didn’t seem to take long, but the report showed that he had grasped the full situation, and the many suggestions and recommendations he included  in it will really benefit us.  I am delighted to have stumbled across this service, and it has really helped me to get to grips with my next steps in ‘digitally transforming’ our charity.”

CEO, The Grange Centre – 15.05.2018

Our small charity has had several IT malware attacks the past couple of years, we have no dedicated IT manager and very little budget for IT support. It came as a wonderful gift that we stumbled across CITA, and within a few weeks we had a surgery with a very well informed IT professional. The surgery was very in depth and covered all the areas we had highlighted in detail. From the report we have created a priority list and are also seeking funding for some aspects such as new hardware. We would not hesitate to recommend a CITA Tech Surgery to any charitable organisation.

Community Heritage Landscape Manager, The Sherwood Forest Trust – 30.04.2018


The Tech Surgery via phone with Alistair was excellent – really helpful and provided me with practical options, both long and short-term.

Office Manager, ICOMOS UK – 27.04.2018

SHINE@Nechells POD could not recommend the CITA Tech Surgery highly enough. We specifically wanted someone to look at our website, be honest about it’s limitations and suggest a way to move forward. We got exactly that and more!! Our volunteer clearly understood her remit and put together a report that set out what the issues were and how we could make changes that would make our website more accessible to funders and participants. Our volunteer was very honest regarding the website issues but she was also solution focussed which was very empowering for us. We have limited expertise in this area and our volunteer has made us feel that with her support we can make the necessary changes to make our presence on the web more impactive which will make a big difference to our charity.

Charity Development Director, SHINE@NechellsPOD – 15.03.2018

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