“Jon provided us with a two hour ‘mini’ consultancy, consisting of a meeting with key staff followed up with a written report.  He was focussed, business-like and empathetic.  The meeting didn’t seem to take long, but the report showed that he had grasped the full situation, and the many suggestions and recommendations he included  in it will really benefit us.  I am delighted to have stumbled across this service, and it has really helped me to get to grips with my next steps in ‘digitally transforming’ our charity.”

CEO, The Grange Centre – 15.05.2018


“The Tech surgery via phone with Alistair was excellent – really helpful and provided me with practical options, both short and long-term.” 

Office Manager, Icomos UK – 27.04.2018

SHINE@Nechells POD could not recommend the CITA Tech Surgery highly enough. We specifically wanted someone to look at our website, be honest about it’s limitations and suggest a way to move forward. We got exactly that and more!! Our volunteer clearly understood her remit and put together a report that set out what the issues were and how we could make changes that would make our website more accessible to funders and participants. Our volunteer was very honest regarding the website issues but she was also solution focussed which was very empowering for us. We have limited expertise in this area and our volunteer has made us feel that with her support we can make the necessary changes to make our presence on the web more impactive which will make a big difference to our charity.

Charity Development Director, SHINE@NechellsPOD – 15.03.2018

“We found our Tech Surgery to be very useful as it helped me to identify some areas for improvement. I will be looking at these recommendations and hope to better improve our service.”

Business Development Manager, The Mill – 13.02.2018

“Our volunteer was extremely knowledgeable and came very well prepared. He provided an in-depth analysis of our needs, with related recommendations for each problem. He also offered himself for any subsequent questions. It was great to have everything summed up in one report with simple, actionable steps to move forward. We now need to decide on the best way to move forward based on budget.”

CEO, Bread and Water for Africa UK – 31.01.2018

“It was incredibly useful to get the advice of an experienced IT expert that is completely independent from our suppliers and contractors. It is exactly what we needed to make sure we are making the right investments for the long term needs of our charity.”

Head of Production, Citizens Theatre – 31.01.2018

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