Testimonials

“This is the second occasion we have used CITA and our wonderful volunteer did not disappoint! Sam understood the brief, provided guidance and executed the project perfectly. Sam is personable and efficient. Tasks were completed in a timely manner and I would have no hesitation in recommending CITA to other charities.”

Alex was fantastic, he really understands the environment and needs of very small charities and the pressures we operate under. He took the time to fully understand where we are with tech, data and reporting and where we want to be. The solutions he suggested were very practical, achievable and relevant to a tiny organisation like ours with no in-house IT skills whatsoever

“Jon provided us with a two hour ‘mini’ consultancy, consisting of a meeting with key staff followed up with a written report.  He was focussed, business-like and empathetic.  The meeting didn’t seem to take long, but the report showed that he had grasped the full situation, and the many suggestions and recommendations he included  in it will really benefit us.  I am delighted to have stumbled across this service, and it has really helped me to get to grips with my next steps in ‘digitally transforming’ our charity.”

Our small charity has had several IT malware attacks the past couple of years, we have no dedicated IT manager and very little budget for IT support. It came as a wonderful gift that we stumbled across CITA, and within a few weeks we had a surgery with a very well informed IT professional. The surgery was very in depth and covered all the areas we had highlighted in detail. From the report we have created a priority list and are also seeking funding for some aspects such as new hardware. We would not hesitate to recommend a CITA Tech Surgery to any charitable organisation.

 

The Tech Surgery via phone with Alistair was excellent – really helpful and provided me with practical options, both long and short-term.

“We found our Tech Surgery to be very useful as it helped me to identify some areas for improvement. I will be looking at these recommendations and hope to better improve our service.”